Service Commitment
We realize you have other vendors to choose from and welcome the opportunity to earn your business. We also realize price isn’t everything. We won’t promise you we’ll be the cheapest supplier, just the best.
An organization thinks about price one time, when the order is placed. You live with the “cost” of that decision for the life of the product which is why we provide two preventative maintenance inspections per year; we check rollers, belts, assemblies etc... Worn components are replaced before a service call is required. This guarantee’s you maximum uptime. Preventative maintenance also allows us to guarantee you a four hour response time – in writing! Rest assured, your time sensitive communications will leave on time. We’ll even provide you with a one year money back and five year replacement guarantee to back that up.
In today’s world of impersonalized customer support, Midwest Mailing and Shipping Systems strives to be out of the ordinary. MMSS is an organization that was founded and built on exceptional customer service. When contacting MMSS by phone, you will be greeted by a live customer service associate, not the challenge of navigating an automated phone system in search of the right person to assist you. Our solutions are backed by a total satisfaction guarantee. A unique vendor in the marketplace, MMSS is large enough to meet the requirements of any size mailer without the corporate giant customer experience. You are more than just an account number with MMSS. Finally, there is someone in the mailing industry that is easy to do business with!
Midwest Mailing & Shipping Systems team of experienced technicians provides swift, on-site service with a guarantee you won’t get from anyone else. MMSS customers receive guaranteed 4-hour, on-site response time. MMSS delivers technology performance and uptime that is truly second to none.
Your business is important to us; we are a locally owned company, part of the community. Always remember...
An organization thinks about price one time, when the order is placed. You live with the “cost” of that decision for the life of the product which is why we provide two preventative maintenance inspections per year; we check rollers, belts, assemblies etc... Worn components are replaced before a service call is required. This guarantee’s you maximum uptime. Preventative maintenance also allows us to guarantee you a four hour response time – in writing! Rest assured, your time sensitive communications will leave on time. We’ll even provide you with a one year money back and five year replacement guarantee to back that up.
In today’s world of impersonalized customer support, Midwest Mailing and Shipping Systems strives to be out of the ordinary. MMSS is an organization that was founded and built on exceptional customer service. When contacting MMSS by phone, you will be greeted by a live customer service associate, not the challenge of navigating an automated phone system in search of the right person to assist you. Our solutions are backed by a total satisfaction guarantee. A unique vendor in the marketplace, MMSS is large enough to meet the requirements of any size mailer without the corporate giant customer experience. You are more than just an account number with MMSS. Finally, there is someone in the mailing industry that is easy to do business with!
Midwest Mailing & Shipping Systems team of experienced technicians provides swift, on-site service with a guarantee you won’t get from anyone else. MMSS customers receive guaranteed 4-hour, on-site response time. MMSS delivers technology performance and uptime that is truly second to none.
Your business is important to us; we are a locally owned company, part of the community. Always remember...